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Itil v4 foundation exam study guide pdf thought rock. The hardcopies of the core or lifecycle publications were made available at the end of july. Itil axelos itil foundation 4 editionaxelos 2019 pages. It covers the fundamentals and basic specifications of service administration and is the key to using the itil system for the management of it services. A comprehensive and professionally produced download produced by the itsmf organization.
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